So disappointed in this company. I’ve called. Emailed. And sent a Facebook message asking for the instructions. No one bothers to take the time to answer. I won’t buy from this company again because of their poor customer service.
Hi Alex,
Thank you for the heads up, and I sincerely apologize that your messages went unanswered. That is not the service we aim to give.
You were right that the directions were hard to find, so we have now added them to our website. Here is how to prepare our Instant Potato Flakes (about 4 servings):
1. Bring 1 1/3 cups (330 mL) water, 2 to 3 Tbsp butter and 1/2 tsp salt to a boil.
2. Remove from the heat and stir in 2/3 cup (165 mL) cold milk.
3. Stir in 1 1/3 cups (about 80 g) potato flakes with a fork until moistened, let stand 30 seconds, then whip until fluffy.
For creamier potatoes, add a little more milk. For a stiffer mash, add a few more flakes. Each 400 g bag makes about 20 servings.
If there is anything else we can do, please reach out to me directly at admin@arvaflourmills.com.
Have a great day,
Arva Flour Mills
Received my order quickly. The mashed potatoes are packaged conveniently for scooping with measuring cups. Impressed with the simple ingredients. Haven’t made any yet, but ARVA was quick to respond with the recipe instructions for making them.
These potato flakes are tasty and authentic.
Great product!
C'était un vrai plaisir à déballer ☺️
- 5 stars: 13 (93%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 1 (7%)
So disappointed in this company. I’ve called. Emailed. And sent a Facebook message asking for the instructions. No one bothers to take the time to answer. I won’t buy from this company again because of their poor customer service.
Hi Alex,
Thank you for the heads up, and I sincerely apologize that your messages went unanswered. That is not the service we aim to give.
You were right that the directions were hard to find, so we have now added them to our website. Here is how to prepare our Instant Potato Flakes (about 4 servings):
1. Bring 1 1/3 cups (330 mL) water, 2 to 3 Tbsp butter and 1/2 tsp salt to a boil.
2. Remove from the heat and stir in 2/3 cup (165 mL) cold milk.
3. Stir in 1 1/3 cups (about 80 g) potato flakes with a fork until moistened, let stand 30 seconds, then whip until fluffy.
For creamier potatoes, add a little more milk. For a stiffer mash, add a few more flakes. Each 400 g bag makes about 20 servings.
If there is anything else we can do, please reach out to me directly at admin@arvaflourmills.com.
Have a great day,
Arva Flour Mills
Received my order quickly. The mashed potatoes are packaged conveniently for scooping with measuring cups. Impressed with the simple ingredients. Haven’t made any yet, but ARVA was quick to respond with the recipe instructions for making them.
These potato flakes are tasty and authentic.
Great product!
C'était un vrai plaisir à déballer ☺️
So happy to find instant mashed potatoes that don’t taste like chemicals!
Very pleased with this product and customer service was spectacular!
And, they are Canadian!!!
Husband really enjoyed these. They worked great on top of our Shepherds pie
Very good. Maybe a bit expensive, but the size, ingredient list of just potato flakes and no chemicals makes them well worth it. I'm glad I bought enough to survive a cold war.
I recently tried the Arva Potato Flakes, and they are incredible. The ultimate test was serving them to my husband—he didn't even realize these came out of a package and thought I made them from scratch using the fresh potatoes in our cupboard! They are smooth, delicious, and a massive time-saver.
These are really good! I wanted a Canadian product that was as good as Bob's Red Mill from the states, and this is definitely it!
Great product. Tastes just like mashed potatoes from scratch.
I have been buying potato flakes from a famous brand until now. The supplier often runs out of stock, their price is higher, their customer service is not too kind. After searching everywhere I finally found Arva Flour Mills was selling pure potato flakes too, at a very reasonable price. The quality is great, the flakes dissolve easily, and they are a great base either for mashed potatoes or a soup thickening. I also noticed that I need less for the same serving size. I would absolutely recommend this product.
Of all the potato flakes I’ve used over the years, these are by far the best. I can use somewhat less flakes than other brands and they have the best flavour. My hubby wants mashed potatoes with every meal and the dehydrated flakes are a lifesaver. It takes less than four minutes to make, saving a lot of time over starting from scratch. He cannot tell the difference between made from fresh potatoes versus made from dehydrated flakes. After all, they are 100% potatoes. I make them in the microwave with water, milk, butter and a bit of salt. Excellent product!
In my attempt to buy Canadian, since the usual instant potato brands are US made, I was delighted to find Arva Flour Mills! The instant potatoes are great…just add boiling water, some milk, salt and butter, and they turn out perfect. The price was decent, and shipping was super fast. Also delighted to learn that Arva also sells Canadian made cornstarch, which is virtually impossible to find in grocery stores!